Life Light offers a 1 year warranty on control units. Pads are considered consumables and are covered with a 1 year wear warranty. Pads will be replaced in full if they fail within 2 months, after that their replacement cost is pro-rated. Third party components, such as batteries and power supplies, are covered for 30 days.
If a product is believed to be defective within the warranty period contact Life Light to arrange for the return and inspection of the product. The Company’s sole liability and the Customer’s exclusive remedy for a breach of this warranty is limited to the repair, replacement, or refund at the sole option of the Company and liability is limited to the price paid for the product by the customer. Life Light shall have no liability under any of these warranties in respect of any defect in a product arising from any alteration, modification, damage or repair of the product by someone other than Life Light or damage due to use outside the instruction manual. Also excluded is damage to the product due to the use of equipment not manufactured, supplied or approved by Life Light, abnormal working conditions at the Customer’s location or willful damage or negligence of the Customer or its employees or agents or customers.
Pads are not considered to have failed unless more than 20% of the LEDs have stopped working.
As is industry standard, Life Light shall in no event be liable for any personal injury or property damage or any other loss, damage, cost of repair or indirect, incidental, special, consequential or punitive damages of any kind, whether based upon warranty, contract, strict liability, negligence or any other cause of action, arising out of sale, installation, use or inability to use the Product or their use by any person, including, without limitation, loss of profits, business interruption, damages to the Customer’s business reputation or any costs incurred in replacing related materials.